You receive an urgent request for your personal or financial information, to make a payment or move money.
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Fraud guide
Impersonation Scams
What are they
These type of scams involve criminals pretending to be a trusted organisation such as a bank, the police, a government department or a service provider
They may pressure you to rush causing a level of panic.
You’re asked to transfer money to another account for ‘safe-keeping’.
How to protect yourself
- 01
Your bank or the police will never ask you to transfer money to a safe account or ask for your full PIN, password or passcode.
- 02
Contact your bank or an organisation directly using a known email or phone number.
- 03
Don’t give anyone remote access to your computer or install any applications or software to your computer or devices following a cold call or unsolicited message or text.
- 04
Download and register free for Malwarebytes premium to keep your devices secure against things like viruses, ransomware and phishing scams.
- 05
Register for biometrics within the app as an extra level of security which helps to protect you against fraud.
How to report a fraud or scam
You should call 159 if you’re worried about a fraud or a scam, especially if you’ve received a phone call from the bank asking you to make a payment.